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Important Having a problem installing? We offer a (English only) support option. This troubleshooting guide includes step-by-step instructions that should resolve most installation issues. How to troubleshoot an online installation The following steps are optimized for a typical online installation. For an issue that affects an offline installation, please see. Step 1 - Check whether this problem is a known issue There are some known issues with the Visual Studio Installer that Microsoft is working on fixing. To see if there's a workaround for your problem, check the.

Step 2 - Check with the developer community Search on your error message with the. Other members of the community might have documented a solution to your problem. Step 3 - Delete the Visual Studio Installer directory to fix upgrade problems The Visual Studio Installer bootstrapper is a minimal light-weight executable that installs the rest of the Visual Studio Installer. Deleting Visual Studio Installer files and then rerunning the bootstrapper might solve some update failures. Note Performing the following actions reinstalls the Visual Studio Installer files and resets the installation metadata.

• Close the Visual Studio Installer. • Delete the Visual Studio Installer directory. Typically, the directory is C: Program Files (x86) Microsoft Visual Studio Installer.

• Run the Visual Studio Installer bootstrapper. You might find the bootstrapper in your Downloads folder with a file name that follows a vs_[Visual Studio edition]__*.exe pattern. If you don't find that application, you can download the bootstrapper by going to the page and clicking Download for your edition of Visual Studio. Then, run the executable to reset your installation metadata.

• Try to install or update Visual Studio again. If the Installer continues to fail, go to the next step. Step 4 - Report a problem In some situations, such as those related to corrupted files, the problems might have to be looked at on a case-by-case basis. To help us help you, please do the following: • Collect your setup logs. Optimumcut crack torrent.

See for details. • Open the Visual Studio Installer, and then click Report a problem to open the Visual Studio Feedback tool. • Give your problem report a title, and provide relevant details. Click Next to go to the Attachments section, and then attach the generated log file (typically, the file is at%TEMP% vslogs.zip).

• Click Next to review your problem report, and then click Submit. Step 5 - Run InstallCleanup.exe to remove installation files As a last resort, you can to remove all installation files and product information.

• Follow the instructions in. • Rerun the bootstrapper that's described in. • Try to install or update Visual Studio again.

Step 6 - Contact us (optional) If none of the previous steps help you successfully install or upgrade Visual Studio, contact us by using our support option (English only) for further assistance. How to troubleshoot an offline installation Here is a table of known issues and some workarounds that might help you when you install from a local layout. Issue Item Solution Users do not have access to files. Permissions (ACLs) Make sure that you adjust the permissions (ACLs) so that they grant Read access to other users before you share the offline install.

New workloads, components, or languages fail to install. --layout Make sure that you have internet access if you install from a partial layout and select workloads, components, or languages that were not downloaded previously in that partial layout. How to get Visual Studio installation logs Setup logs are needed to troubleshoot most installation issues. When you submit an issue by using in the Visual Studio Installer, these logs are automatically included in your report. If you contact Microsoft Support, you might need to provide these setup logs by using the. The log collection tool collects setup logs from all components installed by Visual Studio 2017, including.NET Framework, Windows SDK, and SQL Server.